We’d Love to Hear From You!

 Delivery times vary based on the product and your location. Typically, personalized orders are processed within 10-15 days, depending on the complexity of the brief. For urgent requests, we can accommodate early delivery for custom orders with an additional cost. Please contact us directly to discuss expedited options. 

Yes, we offer worldwide shipping! No matter where you are, MerriTale ensures your items arrive safely and on time. Shipping fees and delivery times will depend on your destination. 

Personalizing your order is easy! Simply provide your details, design preferences, or custom text when placing your order. Our team will work with you on more complex request  to ensure your vision is brought to life. 

Since our products are custom-made, we generally do not accept returns or refunds unless there is a defect or error on our part. If you encounter any issues with your order, please contact us, and we’ll do our best to resolve them promptly. 

We accept common file formats such as PDF, JPEG, PNG, or AI for any custom designs or logos you wish to include. If you’re unsure about your file format, our team can guide you through the process. 

Yes! We offer both printed and digital invitations. Digital options are perfect for eco-friendly celebrations or when you need to send out invites quickly.